How to answer a call with multiple Video Door Phones, or with an active "Remote" option

If in the apartment:

  • there are multiple Video Door Phones or VoIP terminals, or the option "Remote" has been enabled (for more information, check the Ipercom manual on, even if there is only one 1717/4x, Video Door Phone, when a call is received the screens do not show the image of the caller, as pictured here below.

On the Video Door Phone that you wish to use to answer, tap the stylized image. The video is displayed and you can then proceed as described here above for incoming calls from outside.

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