How to contact technical support using WhatsApp

Our technical team is now available for you to contact over WhatsApp.

Simply open WhatsApp on your phone and start a new conversation with the following number:

+441376 556 028


Information we require -



  • An exact description of the problem or enquiry.


  • Part numbers and pictures of the equipment (entry panel/s, all control equipment and handsets/monitors


  • The name of the site you are currently on

  • The number on the connection diagram you are working from (found in the bottom right of the diagram, in a box, starting with UD0)


  • 5 digit number from the white sticker on the main system power supply, if available (note that this is NOT the Sch. model number of the product).



NOTE: This number is available for messaging ONLY, and cannot be directly called.

Our technical team will then be in touch with you shortly. 



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