How do I identify a replacement audio handset?

This article will help you identify the replacement for your existing audio handset.

If you are looking to purchase a replacement part, please see this article: How do I buy replacement parts?

Step 1

Find the small gap usually found at the bottom of the handset, insert a flat head screw driver into the gap an gently twist.

Example (handsets may have different fixings to the example shown)

Step 2

Gently remove the front cover.

Step 3

Identify your replacement audio handset using the terminal connections below.

If your audio handset has the following terminal numbers/letters

The replacement handset is Part number 1130/11

If your audio handset has the following terminal numbers/letters

The replacement handset is a Miro. Part number 1150/1

If your audio handset has the following terminal numbers/letters

The replacement handset is a Utopia. Part number 1138/4

If your audio handset has the following terminal numbers/letters

The replacement handset is a Miro. Part number 1183/5

Can't find a match? 

You can email the terminal numbers/letters or an image of the terminal numbers/letters to:-

customerservice@urmet.co.uk

technical@urmet.co.uk

Or use the contact button on the bottom right of our web site

Or submit a ticket from our Customer Service Hub

M
Mark is the author of this solution article.

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