How do I fault find the Digivoice digital panels 1038/10/12/16?

See here the solutions to a variety of different faults that can occur for the Digivoice digital panels 1038/10/12/16.  


Fault: 

The call module (panel) does not start up.


Solution:

Measure the voltage between terminals “+V” and “0V”, if the voltage is lower than +16Vdc, find the reason of voltage drop or short-circuit.


Fault: 

The call module (panel) shows “ERROR DATA LINE” or “Err3”.


Solution: 

Measure the voltage between terminals “D” and “0V”, if the voltage is lower than +13,5Vdc, find the reason of voltage drop or short-circuit.


Fault: 

The call module (panel) shows “EEPROM ERROR” or “ErCE”.


Solution:

Enter the programming mode of the call module directly by its keyboard and then scroll through all programming steps until you exit the programming mode.


Fault: 

The call module shows “FLASH ERROR”. - 1038/12 and 1038/16 only


Solution: 

Enter the names and door opener codes programming of the call module directly by its keyboard, when the call module shows the first programming window then exit the programming mode.


   <Names>

   <Lock rel. codes><Esc>   1st program window

M
Mark is the author of this solution article.

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