If you need to purchase Bluetooth credits, this means you should have an existing Bluetooth Credential Account; if you do not have one of these, please see how to set one up by clicking here.
Don't know how many credits you need to purchase? Click here to see the article explaining how many credits each type of credential requires.
For the Installer:
You will need to purchase credits directly with Urmet. To do this, please raise an official purchase order with the Urmet Customer Service Team at firstname.lastname@example.org for the exact amount of credits you require.
We will then add the required number of credits to your Bluetooth Account, which can then be immediately assigned to your clients as appropriate.
For the Client/End-User:
The client/end-user manages their site's Bluetooth credentials through the IPassan Manager.
Before this is explained, it may be beneficial for you to read the article about how the Bluetooth Credential assignment is managed, click here to find out more.
The client will contact the installer for more credits, and raise an official purchase order. The installer will then login to the client's site in IPassan Manager, and assign the required amount of credits, which will then become immediately available for the client/end-user to assign.
The credits allocated to this site by the installer, will come out of their total credit balance which can be viewed in the FDI Portal - to find out more about this, click here.