This issue is due to incompatible Firebird Database with Windows
If you are not running PassanSoft v2.29 you will need to purchase a copy
1. Delete all versions of Firebird from PC
2. Uninstall PassanSoft
3. Reinstall PassanSoft v2.29 (This will install a compatible version of Firebird)
4. Once you have re-opened the software click the button update computer,
this will download all data from controller to your PC)
DO NOT CLICK UPDATE SITE THIS WILL ERASE THE DATABASE FROM THE PASSAN CONTROLLER