How to contact Urmet

We have moved our customer service online, there are now 3 ways in which you can contact Urmet.

The three ways you can contact Urmet are as follows: 

1. Submit a Ticket

You can submit a ticket to the Urmet Customer Service Team in two ways, these are:

  • Click 'Submit a Ticket' in the top right when using the new Customer Service Hub on our website
  • Use the 'Contact' button at the bottom right of any page on our website.
    Our Customer Service Team will confirm they have received your inquiry and will contact you shortly.

2. Request a Quote

We have created a new 'Request a Quote' service which is now available at the top right of any page on our website.
You can use this service if you require a quote for replacement parts or if you need a new systems quote.

For more information on how to Request a Quote, click here.

3. Email Us

If you require our Customer Service Team then please email us at

If you require technical assistance then please email

If you are on site and require technical support, please click here.

Matt is the author of this solution article.

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