How do I request a quote?

To request a quote, either for replacement/spare parts or products off of our product line you can either: 

  • Use our request a quote service on our website
  • Contact our customer service team

Table of Contents:

Request a Quote on our site

Once you have identified the product/s that you require using our product search, begin your quote by clicking on the 'Request a Quote' button found at the top right of any page on our site. 


For information about how to find the products you require on our site, click here. 




This will now take you to our Request a Quote form, enter your email address to get started. 



If you have previously set up an account using the email that you provided, the details will appear here. If not, then continue to add your details and set up an account, see form below.



Once your account has been set up/selected, you must now choose what type of quote you require. If you require our products as opposed to replacement parts, click 'System'.



Now fill in the details regarding the system/products you require. If you do not require Door Entry systems/products, press the 'skip' button to go to Access Control. 



To complete your quote, tell us more information about your requirements, and upload any supporting documents so we can accurately quote your order.



Your quote is now complete!


A member of our team will send your quotation back to you, and to confirm your purchase you must send an official company order, or email confirmation of your order to our customer service team, using your quote number as a reference.


For more information about ordering with Urmet, click here



I want to quote spare parts, do I still use the request a quote feature?

If you have an Urmet credit account, or cannot find the product you require, yes you do. 


If you do not have an Urmet credit account, click here to find out how to order your spare parts.


To request a quote for spare parts navigate to the 'Request a Quote' button at the top right of any page on our site. Click on the 'Request a quote' button and enter your email address.



If you have previously set up an account using the email that you provided, the details will appear here. If not, then continue to add your details and set up an account, see form below.



Once your account has been set up/selected, you must now choose what type of quote you require. You will now select 'replacement parts'.



Here, you must enter the replacement part numbers that you require. If you do not know the part number, then upload images of your product as shown below.



To complete your quote, tell us more information about your requirements, and upload any supporting documents so we can accurately quote your order.




Your replacement/spare part quote is now complete!


A member of our team will send your quotation back to you, and to confirm your purchase you must send an official company order, or email confirmation of your order to our customer service team, using your quote number as a reference.


For more information about ordering with Urmet, click here



Quoting using our Customer Service Team


To quote using our customer service team please send an email to customerservice@urmet.co.uk.


Within your email please include the following details: 

  • Quote Reference
  • Quote Type (Door Entry/Access Control/ Smart Home)
  • System Type
  • Products Required
  • Quantities Required
  • Any additional comments/supporting documents

Our customer service team will get back to you with your quote. Once you have received your quote and are happy it needs no more/any revisions you can place your order. 

For information on how to place your order please click here. 

M
Matthew is the author of this solution article.

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