There are various ways to place your order with Urmet.
Before placing your order however, you should ensure that you have selected the correct products which meet your project's requirements.
If you do have an account with Urmet, use our 'Request a Quote' feature to place your order.
If you do not have an account with Urmet, see below for guidance.
Table of Contents:
- How to use our 'Request a Quote' service to place an order
- Place an Order
- I don't have an account with Urmet, how do I order?
How to use our 'Request a Quote' service to place an order
One way you can order with us is to use our 'Request a Quote' service. This is found at the top right of any page on our site.
NOTE: You do not need to use the request a quote feature to place an order with us, for instructions on how to do this please see below.
Place an Order
Once you have received your quote back from our customer service team and are happy it needs no more/no revisions you can place your order with us.
To place an order we must receive either an official company order, or email confirmation of your order to our customer service team at firstname.lastname@example.org, please confirm your quote number in your order email if you have one.
We have stopped taking orders over the phone and now require written confirmation of your order in full. Within your order email, please include the following details:
- Your Order in Full
- Delivery Date
- Full Delivery Address (including postcode)
- Contact Number for the recipient
If you require part shipment, we require an order in full for all the equipment you need, then we can manage your future equipment needs with call offs.
I don't have an account with Urmet, how do I order?
There is a different process for customers who do not have an account with us.
You must order replacement/spare parts via our website; if you are ordering off of our product line then you will need to use our request a quote service, and request a pro forma invoice.
Ordering off of the product line
Once you have selected the products you require, you can use our 'Request a Quote' service to receive a quote for the products you require.
Once you have confirmed that your quote needs no more revisions, please confirm this to our customer service team at email@example.com.
Now, place your order either by email confirmation or by using an official company order, make sure to include your quote number in your order if you have one.
Our customer service team will now provide you with a pro forma invoice, payment is required up front before you receive your order. Once payment is confirmed you will receive an email confirming your order - for more information on order confirmation please click here.
You are able to use the number provided on your invoice as your order number should have any problems with your order once it has arrived.
Now just click Proceed to Paypal to enter your payment details to finalise your order with us.