Technical Support
Please see here a library of technical information, designed to help support you when installing Urmet.
Contact Information (Technical)
2Voice
- (COMPLETE GUIDE) How do I set up a 1083/58 call forwarding device?
- Calling more than one device in a 2Voice system
- Changing the door open code for a 1083/13, 1083/14 or 1083/19
- Elekta Steel Call Module reader installation
- How to connect a 2Voice system
2Voice Schematics
- How to cable a 1 entrance 2Voice 2 wire system with more than 50 handsets/monitors
- How to cable a 1 entrance 2Voice 2 wire system with up to 50 handsets/monitors
- How to cable a 2 entrance 2Voice 2 wire system with up to 50 handsets/monitors
- How to cable a 2, 3 or 4 entrance 2Voice 2 wire system with more than 50 handsets/monitors
- How to cable a 2, 3 or 4 main entrance 2Voice 2 wire system and up to 32 blocks with 2 entrances per block
2Voice/IPerCom Integration
- How to cable a 2Voice riser when using the IPercom/2Voice Gateway
- How to cable an 2Voice/IPerCom gateway system
- How to cable an 2Voice/IPerCom gateway system with IPassan access control
- How to fault find the 2Voice Riser when using the IPerCom/2Voice gateway
- What are the 2Voice riser connection and installation rules for the IPercom/2Voice gateway?
4+n Analogue
Analogue Coax Video
Bluetooth Credentials
- How Bluetooth Credentials are managed
- How much each Bluetooth Credential costs in credits
- How the resident/visitor can use Bluetooth Credentials
- How to activate Bluetooth Access in IPassan Manager
- How to add a user and a Bluetooth Credential to a site on IPassan Manager
Castel
- How to upgrade a Castel CAP IP intercom
- How to upgrade a Castel Xellip 2 intercom
- How to use the Castel IP search tool
- (COMPLETE GUIDE) How to set-up a Castel Xellip2
- How to set a Grandstream GPX1625 for Castel use
Digivoice
- Digivoice 1038/40 switchboard with XXXX displayed
- How do I program the Door Open Code for a Digivoice 1038/16
- How to change the door open code on a 1038/16 call module
- How to fault find a Digivoice decoder 1038/34/35 or 1138/31
- How to fault find a Digivoice digitizer 1038/5 and 1038/62
Easy Door
- How to add, replace, delete and format Easy Door keys online
- How to change the door release time on an Easy Door controller in standalone mode
- How to change the door release time on the Easy Door controller
- How to create a complete Easy Door file for the client when the installation is finished online
- How to create an Easy Door account online
Identify Your Urmet Part
IPassan
- (COMPLETE GUIDE) How to create a new site using IPassan Manager
- Changing an IPassan site from stand alone to cloud
- Controlling one door with two readers in IPassan
- How do I factory reset an iPassan controller 1104/921
- How to check an IP address on a stand alone installation
IPerCom
- How to accept contact reqeuts on Max Lite touchscreen monitor
- How to access the Android Apps on a Max Lite touchscreen monitor
- How to access Video Door Phone functions on a Max Lite touchscreen monitor
- How to activate an auxiliary function on a Max Lite touchscreen monitor
- How to activate the screen saver function on a Max Lite touchscreen Monitor
IPerVoice
- How to add a 1039/501 IPerVoice Door Controller to IPerVoice
- How to add a 1039/69 IPerVoice Video Server to an IPerVoice system
- How to add an entry code on an IPerVoice Call Module
- How to add an IPerVoice Key Reader
- How to add by device MAC address on the IPerVoice system
Keypad Programming
Passan
Replacement Parts
Telephone & GSM Systems
Transit
Transit+
- How to install the Transit+ controller and the fail safe/fail secure locks
- How to program the Transit+ controller
- How to recover the password for a Transit+ controller
- Products that are compatible with the Transit+ controller
- The different LED colours mean on the Transit+ controller
Urmet Apps
- (COMPLETE GUIDE) How to Install and Use the K App
- (COMPLETE GUIDE) How to set up the Transit+ App
- How to connect a controller to the Transit+ App
- How to download or send data in the Transit+ App
- How to login to the CallMe App for the first time if I do have an Urmet Cloud Account
Yokis
Self Resetting Emergency Exit System
- What are the cabling requirements for the RTE-EES?
- The connection diagram for the RTE-EES
- What are the inputs/outputs for the RTE-EES?
- What are the timing ranges for the RTE-EES?
- How to enable/disable the buzzer for the RTE-EES