Technical Support
Please see here a library of technical information, designed to help support you when installing Urmet.
Contact Information (Technical)
2Voice
- (COMPLETE GUIDE) How do I set up a 1083/58 call forwarding device?
- Changing the door open code for a 1083/13, 1083/14 or 1083/19
- Elekta Steel Call Module reader installation
- How do I connect a 2Voice system?
- How do I connect the monitors by 'Daisy Chain' in a 2Voice system?
2Voice Schematics
- How do I cable a 1 entrance 2Voice 2 wire system with more than 50 handsets/monitors?
- How do I cable a 1 entrance 2Voice 2 wire system with up to 50 handsets/monitors?
- How do I cable a 2 entrance 2Voice 2 wire system with up to 50 handsets/monitors?
- How do I cable a 2, 3 or 4 entrance 2Voice 2 wire system with more than 50 handsets/monitors?
- How do I cable a 2, 3 or 4 main entrance 2Voice 2 wire system and up to 32 blocks with 2 entrances per block?
2Voice/IPerCom Integration
- How do I cable a 2Voice riser when using the IPercom/2Voice Gateway?
- How do I cable an 2Voice/IPerCom gateway system with IPassan access control?
- How do I cable an 2Voice/IPerCom gateway system?
- How do I fault find the 2Voice Riser when using the IPerCom/2Voice gateway?
- What are the 2Voice riser connection and installation rules for the IPercom/2Voice gateway?
4+n Analogue
Analogue Coax Video
Bluetooth Credentials
- How are Bluetooth Credentials managed?
- How do I see my Bluetooth account history?
- How does the resident/visitor use Bluetooth Credentials?
- How much does each Bluetooth Credential cost in credits?
- How to activate Bluetooth Access in IPassan Manager
Castel
- How do I upgrade a Castel CAP IP intercom?
- How do I upgrade a Castel Xellip 2 intercom?
- How do I use the Castel IP search tool?
- (COMPLETE GUIDE) How do I set-up a Castel Xellip2?
- How do I set a Grandstream GPX1625 for Castel use?
Digivoice
- How do I fault find a Digivoice decoder 1038/34/35 or 1138/31?
- How do I fault find a Digivoice digitizer 1038/5 and 1038/62?
- How do I fault find a Digivoice switchboard 1038/40?
- How do I fault find the Digivoice digital panels 1038/10, 1038/12 or 1038/16?
- How do I fix a 1038/16 Digivoice Call Module with no display?
Easy Door
- How do I add, replace, delete and format Easy Door keys online?
- How do I change the door release time on an Easy Door controller in standalone mode?
- How do I change the door release time on the Easy Door controller?
- How do I create a complete Easy Door file for the client when the installation is finished online?
- How do I create an Easy Door account online?
Identify Your Urmet Part
IPassan
- (COMPLETE GUIDE) How do I create a new site using IPassan Manager?
- Changing an iPassan site from stand alone to cloud
- Controlling one door with two readers in iPassan
- How can an IPassan network be installed?
- How do I check an IP address on a stand alone installation?
IPerCom
- CallMe App for IPerCom with IP Max Monitor
- Can I connect a door bell push to a Max Lite touchscreen monitor?
- Can I connect a door bell push to a Max Pro touchscreen monitor?
- How do I add a Door Code onto the IPerCom Call Module?
- How do I add a Second Door on an IPerCom Elekta Panel?
IPerVoice
- How do I add a 1039/501 IPerVoice Door Controller to IPerVoice?
- How do I add a 1039/69 IPerVoice Video Server to an IPerVoice system?
- How do I add an entry code on an IPerVoice Call Module?
- How do I add an IPerVoice Key Reader?
- How do I add by device MAC address on the IPerVoice system?
Keypad Programming
Passan
Replacement Parts
Telephone & GSM Systems
Transit
Transit+
- How do I install the Transit+ controller and the fail safe/fail secure locks?
- How do I program the Transit+ controller?
- How do I recover the password for a Transit+ controller
- What are the features and technical specifications of the Transit+ controller?
- What do the different LED colours mean on the Transit+ controller?
Urmet Apps
- (COMPLETE GUIDE) How do I Install and Use the K App?
- (COMPLETE GUIDE) How do I set up the Transit+ App?
- How do I connect a controller to the Transit+ App?
- How do I download or send data in the Transit+ App?
- How do I login to the CallMe App for the first time if I do have an Urmet Cloud Account?